North-bound platform of NS20 Novena MRT station
The station gets busy during the morning and evening peak hours and during the weekdays due to the offices in Novena Square, nearby Goldhill Centre, the Inland Revenue Authority of Singapore, United Square; nearby primary schools like St Joseph's Institution Junior, a technical institute (ITE College West (Balestier)) and a hospital (Tan Tock Seng Hospital).
One of the station's distinctive features was its bright green wall tiles. But as falling tiles was a problem in Toa Payoh and Novena stations, the trademark bright green tiles of the station walls were replaced with a layer of plastic and paint of the same colour. The station has been completely refurbished in 2008.
The station is named after Novena Church. Novena means "a series of prayers" in Italian.
- Exit A — Dover Park Hospice, Hospice Care Association, National Neuroscience Institute, National Skin Centre, New Phoenix Park, Ren Ci Hospital and Medical Centre, Tan Tock Seng Hospital, Hotel ibis Singapore Novena (Opening in March 2011), Square 2 and Novena Medical Centre
- Exit B — Goldhill Centre, Novena Church, Revenue House, United Square
- Exit C (unofficial) — Novena Square
- Exit D Tan Tock Seng Hospital
|Destination||First Train||Last Train|
|Mon - Sat|| Sunday &|
|North South Line|
|to NS1 Jurong East||6.01am||6.38am||12.00am|
|to NS27 Marina Bay||5.44am||6.10am||11.40pm|
|to NS7 Kranji||-||-||12.18am|
Current station layoutEdit
|L1||Street Level||Novena Square|
|B1||NSL Concourse||Faregates, Station Control, Ticketing Machines|
|Platform A||North South Line towards NS1 EW24 Jurong East via NS9 Woodlands (→)|
|Platform B||North South Line towards NS27 Marina Bay (←)|
The following bus services serve the bus stops along Thomson Road:
|Bus Stop Code: 50037 (Novena Ch)|
|SBS Transit Trunk Services|
|5||Pasir Ris Bus Interchange||Bukit Merah Bus Interchange|
|54||Bishan Bus Interchange||New Bridge Road Bus Terminal||20px|
|143||Toa Payoh Bus Interchange||Jurong East Bus Interchange||20px|
|162||Yio Chu Kang Bus Terminal||Shenton Way Bus Terminal||Operates on weekdays (Day time) and Saturdays (morning and early afternoon)|
|162M||Yio Chu Kang Bus Terminal||Marina Centre (Loop)||Operates on weekdays (evening), Saturdays (afternoon and evening), Sundays and Public Holidays|
|SMRT Buses Trunk Services|
|167||Sembawang Bus Interchange||Bukit Merah Bus Interchange|
|SMRT Buses NightRider Services|
|NR1||Resorts World Sentosa||Yishun Ring Road (Loop)|
On 23 June 2006, at 7am (SST), the station experienced a minor flood with water reaching a height of five centimetres. There was no disruption of train services, but the fare gates were shutdown. Station staff were present to assist the commuters, sheltering them with umbrellas. As the water continued to flow, wooden planks were placed on the ground to form temporary walkways. By 8.30am, the water had receded. Investigations indicated that the nearby construction of the Novena Medical Centre above the station has caused the seepage of water into the station.